Frequently Asked Questions

If you don’t charge commission, how does Newton make money?

In any market it’s common to see a small difference between the price at which you buy and sell, often called the “bid-ask spread”. Unlike an exchange, we buy from and sell to our users directly, allowing us to capture this price difference.

Which platforms will be supported at launch?

We’re currently focused on launching with support for iOS and WatchOS. Android and web will follow shortly thereafter.

Which payment methods will be available?

You’ll be able to connect Newton to your bank account using your client number and password. Once connected, we can transfer funds at your request using pre-authorized debit.

Which banks will be supported?

We plan to support all major Canadian banks and credit unions.

What currencies can I trade?

We will be launching with support for Bitcoin, Ethereum, and Litecoin. We focus on high-quality projects with a strong technical roadmap and engaged community.

Can I bring my own crypto?

Yes. You'll be able to deposit crypto into your Newton wallet and trade it as normal. To convert to CAD you'll just need to link to a bank account and go through our automated ID verification process.

When can I expect to receive my beta invitation?

Invitations will be sent a first-come, first-serve basis starting next month. There is a sneaky way to cut in line, though: make a donation to the Canadian Civil Liberties Foundation and show us the receipt!

When is the general launch?

Right now we’re focused on the beta, but we’ll be providing more information on this soon.

How do I know I can trust you?

Newton was started by a team of experienced Canadian entrepreneurs and has strong financial backing. Our goal is to set a strong example for good corporate citizenship in the cryptocurrency space. And if you still don't trust us, we've made it really easy to withdraw crypto into your own wallet for safekeeping.

We don't hide behind a veil of anonymity - our CEO's name is Dustin Walper, and rumour has it he does birthday parties for Bitcoin.

Cryptocurrency exchanges seem to get hacked a lot. What's your hacking prevention plan?

Cryptocurrency transactions are irreversible, so it's critical to have strong security protocols in place. Once you lose cryptocurrency it's gone for good.

A huge part of our strategy is surprisingly non-technical: we store the vast majority of our crypto in secure locations with no access to the internet. We also back up our keys in a distributed manner, meaning there are multiple redundancies in place to prevent accidental loss.

We don't store any crypto at our office whatsoever, and only a small amount of it ever touches our servers to facilitate withdrawals. So even if an intruder did manage to get access to our hot wallet, they would find such a small amount of crypto there as to make it not worth the effort.

Where specifically is the crypto stored?

The address is 742 Evergreen Te-waaaaaait a minute...

Is Newton hiring?

Not at the moment, but feel free to send us a note at careers@newton.co if you’re interested. Bonus points for ASCII self-portraits generated programmatically in C and people named Vitalik.

I’m a member of the press and I want to learn more. Who do I talk to?

Please email us at contact@newton.co and we’ll get in touch.

How about a slice of quiche?

We’re down.